Solid waste and recycling customer support

The City of Hayward has an agreement with Waste Management of Alameda County to provide garbage and recycling service to all residents and businesses. Help the City reach its goal of recycling 80% of our waste by 2018. See how we're doing.

For billing and reporting an issue with your service, contact:
Waste Management of Alameda County
email: csnorthbay@wm.com
510.537.5500
M-F, 8 a.m.-6 p.m.
22770 Main. St, Hayward, CA 94541

For additional questions, contact Environmental Services:
510.583.4700
M-F, 8 a.m.–5 p.m.
City Hall – Fourth Floor, 777 B Street, Hayward

Garbage Rates
See the Schedule of Rates below effective June 1, 2018 through February 28, 2019.
Hayward Garbage Rates

Discount
The City offers a discount on garbage rates for low-income residents. To obtain an application click here or for more information, please call the City’s Revenue Division at 510.583.4600.

Side Yard Collection Service
Side yard service for garbage, organics, and recyclables is available at no additional charge to residents who are disabled, or 65 years of age or older, and who have no able-bodied adults living in their home. Side yard service is available to all other residents for a fee. To apply for side yard garbage and organics collection, please call Waste Management at 510-537-5500. For recycling services, please call Tri‑CED at 510-537-9963.

Self-Hauling to the Davis Street Transfer Station
Each household is entitled to one self-hauling coupon per year to self-haul up to two cubic yards of garbage to the Davis Street Transfer Station. To request a coupon, call 510.537.5500 or pick one up at 22770 Main Street, Hayward.
For hauling information contact the Davis Street Resource Recovery Complex and view their Rate Sheet.
2615 Davis Street, San Leandro, CA
510-638-2303
M-F, 7 a.m. - 5 p.m., Saturday, 8 a.m. - 4 p.m., Sunday, Closed

Free Holiday Tree Pick Up
All properties are eligible for free pickup of holiday trees during the first two weeks of January. Only clean trees will be picked up; no flocked trees, stands or decorations. Trees must be cut to less than five feet.

Bring Your Own Bags When You Shop
The City participates in a County-wide ordinance banning distribution of single-use plastic bags at checkout. Shopping with reusable bags helps reduce litter and waste, and protects creeks and the Bay.

Tri-CED Community Recycling
Tri-CED Community Recycling Warehouse